30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience
Frequently Asked Questions
Do you offer free shipping?
Yes! We offer FREE shipping on all orders.
Once your order has shipped, you’ll receive a tracking link by email so you can follow your package’s journey to your doorstep.
Can I return an item if it doesn’t fit or if I don’t like it?
Yes. At Elizabeth & Dean, we want you to be completely satisfied with your purchase. If an item doesn’t fit or isn’t quite what you expected, you can return it within 30 days of receiving your order. Please make sure the item is unworn, unused, and returned in its original packaging.
For full details, please visit our Refund Policy.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking link.
You can click the link to follow your package’s journey. If you haven’t received a tracking email, please check your spam or junk folder.
You can also use our Track Your Order page for real-time updates.
How do I choose the right size?
You can find a Size Guide on every product page. We recommend checking your measurements and comparing them with the guide before placing your order.
If you’re between sizes, we generally recommend choosing the larger size for a more comfortable fit.
What payment methods do you accept?
We accept all major payment methods, including:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed securely.
Is my payment secure?
Yes. Your security is very important to us.
All payments are processed through secure, encrypted payment systems.
Elizabeth & Dean does not store your payment details.
How long does shipping take?
Orders are normally processed within 2–3 business days. Transit is estimated at 4–9 business days, for an estimated total of 6–12 business days. These delivery times are estimates, not guarantees.
For details, see our Shipping Policy.
How can I contact you if I have questions?
If you have any questions, our customer support team is happy to help.
You can contact us at:
info@elizabethdean.com
We aim to respond within 24–48 hours.
Free Standard Shipping
Free standard shipping on U.S. orders.
30-Day Returns
Eligible items may be returned within 30 days of delivery.
Secure Checkout
Payments are processed through our Shopify-powered checkout. Visa · Mastercard · AmEx · Apple Pay · Google Pay · Shop Pay
Canvas Comfort Slip-On Sneakers: Orthopedic Support for Everyday Wear
The Canvas Comfort Slip-On Sneaker combines a lace-up front with slip-on capability, allowing an adjustable fit that stays easy to put on for casual outings or quick errands. Built with a durable canvas upper and a flat platform sole, it offers a structured, clean silhouette suited to everyday wear. Available in sizes 4 through 12 in Black, White, and Beige.
- Lace-up front with slip-on capability: Adjust the fit to your foot while still stepping in and out quickly.
- Durable canvas upper: Provides a reliable, hard-wearing material for regular use without sacrificing a polished look.
- Flat platform sole: Keeps the foot grounded for comfortable all-day wear.
- Orthopedic slip-on design: Structured construction supports the foot during casual, everyday activity.
- 17 sizes and three colorways: Choose from sizes 4–12 in Black, White, or Beige to match fit and wardrobe preferences.
